IT Support
We have a range of standard and bespoke IT support packages from 24/7 helpdesk and on-premises engineer contracts, to ad-hoc telephone and remote support services.
Our success has been defined by our outstanding customer service and our professional and knowledgeable support services. We aim to give our clients jargon-free expertise and piece of mind when it comes to security and vulnerability of their IT systems.
Our pro-active management services include:
Monitoring of Server & Computer event and service logs
Backup monitoring, reporting and testing
User account management, file restoration and server administration
WSUS Management ensuring all PC’s are kept up to date with Windows Updates.
Anti-Virus Update Monitoring and Reporting
We also offer Third Party Software & Hardware Support: if you have an IT problem or issue with any third party hardware or software, we will contact the third party directly and deal with any issues on your behalf, avoiding the classic problem of being pushed between different providers with no-one taking responsibility.
Already have in-house IT Support? Why not use us as a backup to that support, for complex issue's, holiday and sickness cover or as an additional consultant when you are planning upgrades, backup strategies or disaster recovery measuers?
Our services are tailored to the needs to the needs of your company, all quotations are FREE, no obligation and are subject to a FREE site survey.
Why not call us today to arrange a face-to-face meeting to discuss your organisations needs and how we can help you.
Hardware & Software Solutions
We are a DELL, Acer and HP Resellers as well as Microsoft Partners and can supply and install any new IT hardware or software that you require, from PC's and laptops to server's and network storage. We have dedicated account managers at leading manufacturers to recieve huge discounted rates.
We also offer a wide range of Networking Solutions for any size of business. These include cabled multi user networks to secure wireless installations. We have installed complex storage networks for many of our clients, with built-in backup solutions, terminal servers and virtual private networks for remote sites and users.
All of networking solutions come with a hardware firewall to keep your network secure from intruders. We can also configure your server’s group policy to keep your internal & external network secure.
Basic networks for internet and broadband connection sharing can also be installed to specification.
Our CAT5e and CAT6e cabling services offer complete computer and telephony connectivity throughout your entire office.
Please
contact us for a personalised networking or hardware quotation.
Disaster Recovery Services
Hard drive failures, data corruption, virus' or a worst case fire or theft situation, any of these situations are your business' worst nightmate!
We offer competitve disaster recovery preventative backup solutions, as well as bare metal system restorations.
Even if you do not have a support contract with us, we are able to diagnose your problem, reccomend a solution and put this into action to bring your IT system back to life!
We also provide a disaster recovery simulation service, we will perform a full bare metal restore of all of your data from your tape / backup drive onto our temporary server, we will then proceed to perform a full test of all services including network login, e-mail exchange and data verification. We will then send you a certified report to confirm that we have successfully recovered all of your data, the time frame required to do this, as well as a review of your current backup strategy notifying you of any issues that may arise.
Contact us today for more information on our disaster recovery services.
Networking & Structured Cabling
We offer a wide range of Networking Solutions for any size of business. These include cabled multi user networks to secure wireless installations. We have installed complex storage networks for many of our clients, with built-in backup tape solutions and virtual private networks for remote sites and users.
All of networking solutions come with a hardware firewall to keep your network secure from intruders. We can also configure your server’s group policy to keep your internal network secure.
Basic networks for internet and broadband connection sharing can also be installed to specification. To find out more about broadband connection sharing
click here.
Our CAT5e and CAT6e cabling services offer complete computer and telephony connectivity throughout your entire office.
