ALS Civil Engineers

Case Study

THE CHALLENGE

ALS Civil Engineers were struggling with their local network being slow as they were using a Synology network storage device, which is intended for less users than ALS has. This caused a massive strain by causing slow loading times and crashing documents, if this carried on it could have eventually led to data loss and corruption.

Furthermore, the remote access setup with their Synology network prevents them from receiving a secure remote access to the local network.

Also, in terms of ALS’ backup system, they never received reports on whether the backups were a success or a failure as the restore function was never tested. In addition, the portable device did not have any encryption giving concerns around data leakage.

ALS used an email solution supplied by a mixture of AOL and NamesCo, both of these solutions are gradually being phased out of the industry and also have many flaws, such as no centralised email backup, security or ability to share mailboxes or folders.

ALS has grown significantly over the past 12 months and needed an improvement on their existing legacy Sage Job Costing software.

PROJECT SCOPE

Premier advised migrating over to SharePoint Online. This allows users to easily share and manage their files, folders and any content from a device which is connected to the internet to empower teamwork, seamless collaboration, and quick search for information.

We also advised migrating their current email solution to Microsoft Office 365, this provides 99.9% uptime guarantee for email, as well as enhanced features such as shared contacts and calendars. As well as this, Office 365 email allows secure email access via any additional devices that the users may use.

Premier proposed moving ALS over from Sage Job Costing software to Eque2, this will be a cloud-based server dedicated to Sage and provides an additional layer of protection and data retention. In the event of a data corruption or deletion the files would be rolled back for up to 90 days.

All Windows 7 desktops were to be replaced or upgraded to be in-line with the SharePoint migration to allow for fast and most effective use of the Office 365 environment

THE WORK

MIGRATION

This process was coordinated by our projects team, liaising directly with the staff at ALS to look at the logistics and come up with the best proposed project plan. Overall, the duration of the project took around 4 weeks, from start to finish.

The SharePoint migration, the move to Office 365 and implementing Sage/EQ2 all took place over a pre-specified weekend by our dedicated project manager and his team. This was done out of business hours to ensure that it did not disrupt the staff whilst they worked during the week. All shared data was migrated to individual SharePoint Team Sites with specific users’ permissions and access. Our project team aim to keep the existing user experience intact, and make the transition to SharePoint seamless, with minimal disruption.

Following the migration our team members were on-site at ALS to provide them with user training and answer any questions or queries.

SUPPORT

Following the migration, ALS use our managed support desk regularly to provide fast, pro-active response and resolution to all support cases.

THE RESULTS

One of the main benefits that ALS immediately realised was the migration over to Office 365 and SharePoint Online not only improved their security and user access policies, but also enabled more flexible remote working and staff members can now access their files in areas of limited connectivity and when ‘on the go’. This optimised their business continuity and efficiency.

The implementing of Sage/Eq2 added an additional layer of protection and data retention which ALS were very keen to have and meant that in the event of any data corruption or deletion the files would be rolled back for up to 90 days.

ALS also had the added peace of mind as our service desk was on-hand with fast responses and fixed issues in the event of any problems with their devices or IT infrastructure.

ALS were also very impressed with our work overall that they decided to join a yearly contract with Premier!

PRODUCT OVERVIEW

  • SharePoint Online
  • Sage Job Costing