A message in response to COVID-19 from our Operations Director, Adam Graham, to our customers:
How has Covid-19 affected our business?
As keyworkers, Premier Choice staff have been working throughout the entirety of lockdown and will continue to do so as we all find our place in the ‘new’ normal. Our dedicated team continues to provide a high level of customer service to our existing clients, whilst also working with new and existing clients to set up new methods for working from home or for being socially distanced in the workplace, utilising the very best technology, at affordable prices.
How are we delivering on-site works during the pandemic?
Our dedicated support engineers and project managers are both continuing to operate during this pandemic. However, where possible, the majority of support visits and project installations have been, and will continue to be completed remotely. Where we are unable to deliver a project remotely, or a support site visit is required we have been completing strict risk assessments, in line with government guidelines to make sure the safety of our team and clients is not in question.
When will we return to the office?
Since the beginning of July, we decided to re-open the office under safe measures. We have placed restrictions on the number of staff permitted on-site and more specifically in the various office spaces and implemented a booking system for our team to book in which days they wish to work in the office so that we can monitor the number of people that will be in the office that day. We have added PPE and hand sanitising stations at all entrances/exits and implemented enforced cleaning processes. There is clear signage and floor-markings throughout to support social distancing practices. We also have our own method for tracking and tracing staff who have been in the building. Our remaining colleagues have continued to work from home efficiently.
We are here to help
For our business and non-profit clients we have also performed a number of completely free of charge ‘remote working audits’ and back to work solutions. Business owners and charity CEO’s alike have a clear and concise picture of how their team are working and can be confident in their IT solutions and cybersecurity measures, whether in the office or working remotely from home.
Doing our bit…
Since the start of the pandemic, we have taken it upon ourselves to start up some donation schemes and undertaken a charity challenge with our sister company Premier Charity Solutions. Overall, we raised £2,400 for non-profits, and we are now running a competition to supply one lucky charity with up to £5,000 worth of professional services to improve their IT solutions!
We will continue to provide our customers with regular updates and are always on hand to help with the best solutions to the challenges that your business or non-profit may be facing. Our team are on hand to provide support, consultancy and advice for anything you may need, so please do contact us on 020 3904 3464 or by emailing [email protected].
For the latest information and advice regarding Coronavirus, please refer to www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public.
With best wishes for your ongoing wellness and safety,Adam Graham
Premier Choice Internet & Premier Charity Solutions