I just wanted to say that the service I received has been excellent. I had planned to work all weekend, with major deadlines to sort, and my system would not re-boot. Ollie was extremely helpful on Saturday and tried to everything to fix this remotely and even for somebody, un-technical like me, made sense in what he was saying. On Monday when it would still not re-boot, and I explained the pressure I was under and my concerns about losing any data for a major tender I have on, Chris liaised with Michael who came up with a meticulous plan for the Tuesday am and sent Ollie round to me.
Because of the trust they instilled I opted to purchase a new computer and screen from Premier, in the event mine could not be fixed. Ollie made sure that when he installed my new computer and screen, that every meticulous detail was sorted, so that I had all the tools to get on with my job and also moved over the important data I needed.
Even though I am a small business, the whole team, made me feel that they totally understood my worry, spoke to me in a language that I could understand (IT wise) and made me feel like they were totally going to resolve my problem.
Thanks so much for all your help and support. I cannot believe how much quicker my new PC is and am loving the screen and It is fab to know everything is secure and backed up.
You really are my dream team.
Lisa Murray, Director, Braundton Consulting
I have to say that with this transition Premier were spot on during the analytical phase, and then incredibly flexible and professional during the implementation stage. These sorts of transitions are never easy, not just because of the technology but because they involve people and significant change. Premier handled this effectively through the whole process, and I found them easy to work with on what are always more challenging projects than they may look like to the uninitiated. I would have no hesitation in recommending for other projects.
Chris Lang, PSFI
We have been working with Premier Choice Internet for the last 15 years and have found the team second to none. The installation of the new server followed the changing of several PC’s within the office a few months before and was worked to our quiet time of the year. The 2 engineers were in over a weekend and completed the install on time and with very little problems. They were in with our team first thing on the Monday after, going over any niggles or problems found and stayed with us for most of the morning explaining the new procedures for accessing our PC’s when we are out of the office. All in all a very successful install.
Michael McMahon, SAMAC
We have enjoyed a great relationship with Premier Choice, more recently with Peterhouse, but also with a company that Peter and I founded in 2004, called London Bridge Capital. The service that we received then was second to none, which prompted me to call Premier Choice when Peterhouse was formed. Imagine my surprise when Ben Turner answered my call! Goes to show what a good company Premier Choice is, retaining customers and staff long-term and still providing a great service.
Les Brady - Director and COO, Peterhouse Capital Limited
Premier Choice Internet have provided our business with excellent affordable IT support and advise for a number of years. The team are friendly, helpful and provide consistently good customer service.
BHD Architects, BHD Architects
We have had Martin and the team here for the last couple of days and just wanted to relay some really positive feedback for them. They have been a really big help getting us setup and the team onboarded. Thanks for all of your help!
Nick Redding – Director, Reddico
Premier Choice and our Account Manager helped us every step of the way with building our new website. They always had a fantastic understanding of our requirements and our vision. When going into a project like this it is essential to have the support and knowledge of a team who can guide you every step of the way. The development team were also tested and came through every time to make our requirement reality. We are thrilled with our new website and have had amazing feedback thus far, we also have lots of exciting additions that we look forward to working on with them again in the future.
Debra Payton, Head of Specialist Placement Services, DEBRA PAYTON, HEAD OF SPECIALIST PLACEMENT SERVICES
We moved to Premier Choice Internet in April 2014 and have never looked back. Long gone are the days of having to wait for ages to get our IT issues to be fixed.
PCI paid us an initial visit, did an audit and came up with recommendations. We implemented 100% and have been extremely happy.
The service is excellent, the knowledge great and the staff really helpful.
Would recommend Premier choice as an IT partner anytime.
Anil Phakkey - Director, Pritchard Fellows & Co
Working with Premier Choice has been a breath of fresh air. Finally, a company that demonstrates they care. My transition to Premier with regards to Braundton Consulting’s IT, has been painless, professional and seamless. It has been a pleasure dealing with such an enthusiastic and dynamic team.
Lisa Murray - Director, Braundton Consulting Limited
Just a quick email to say Thank you to you and your team for getting us up and running, and to let you know how professional your engineers were at all times.
Marc Webster - Director, BGC
I would just like to express thanks to you and all the technical staff at Premier Choice for the first class service you have provided to all here at Fortress.
I am aware that we didn't give you an easy task given the situation with the whole of Our I.T. infrastructure. However, the way in which you have gone about restoring us to A1 condition has been exemplary in terms of professionalism, communication, and customer care.
Please pass on my good wishes and thanks to the rest of the team.
Martin Smith - Director, Fortress Recruit
Premier Choice Internet have always provided a professional, pro-active and friendly service. They are very good at cutting out the jargon that comes with a lot of IT problems! A great team who have provided us with excellent IT support over the last 5 years.
Nicola Somers - Operations Manager, BHD Architects
Friendly, helpful, quick to react. Always answer the phone - no automated robots! Provide great cost effective advice and solutions to keep our business running 24/7.
Luke Croome - Director, Croome
Premier Choice is the perfect fit for us. They’re both cost effective and efficient. I’m very impressed with the way they support our IT and Telephones. They are a great company to work with.
Amanda Drury - Director, Partnering Contractors Ltd